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Negotiation skills have become an invaluable soft skill for library directors in maximizing library resources. When budgets, staff and other resources are constrained and closely scrutinized, negotiation skills can make the difference between getting what you need or going without. Following...

Humans have been presenting information in a pictorial or graphical format since the dawn of civilization – e.g., cave drawings. At the dawn of the information technology age we called it presentation graphics – e.g., PowerPoint. Only recently – at...

We want to help you work smarter and look smarter by sharing a few fact-checking and fact-finding tips that will lead you to more accurate, reliable information. Because it’s something for all of us to worry about!...

Law firm marketing staff were once devoted to producing slick brochures and pretty PowerPoint slide decks, while business development efforts were focused on a handful of so-called rainmakers. Today, big law firms are investing in sophisticated marketing and business development...

When the U.S. Copyright Office was created in 1897 as a department of the Library of Congress (LOC), the idea of rights protection for ‘things’ would have been as unimaginable as the internet. Yet here we are, not much more than...

Many law firms and corporations choose to keep their competitive intelligence and other marketing and business development research in-house. They believe that nobody knows their business and their competitors like they do, or that it's too important to hand off to somebody else....

Competitive intelligence experts pull together information from a variety of resources. The Bloomberg terminal – one of those resources – is a mainstay in the financial industry and the subject of current debate and conjecture about its future. The Bloomberg terminal (actual...

"It's not about the library. It's about the relationship the librarian has with those who do or could benefit from the library." This quote from Robert Oaks, Chief Library and Records Officer for Latham & Watkins LLP, encapsulates his panel presentation...